Luxe Managements

Legal

Privacy Policy

How we collect, use and protect your personal information.

Last updated: 7 June 2026

1. Who we are

Luxe Managements Pty Ltd (ABN 83 943 962 982) operates this website and provides short-stay property management services in Adelaide, South Australia. In this policy "we", "us" and "our" refer to Luxe Managements Pty Ltd.

2. What we collect

We may collect the following personal information:

  • Name, email address, phone number and property suburb you provide through our contact forms.
  • Property details you share with us as part of an assessment or onboarding.
  • Booking and guest information transferred to us by Airbnb, Booking.com, Stayz, Vrbo, Expedia and other listing platforms.
  • Payment and bank account details required to remit owner payouts.
  • Standard technical data such as IP address, browser type and pages visited, collected by our hosting provider.

3. How we use it

We use your information to:

  • Respond to enquiries and provide property assessments.
  • Deliver, manage and improve our short-stay management services.
  • List your property and communicate with guests across booking platforms.
  • Send you monthly owner reports and service updates.
  • Comply with our legal, tax and accounting obligations.

4. Who we share it with

We share information only where it is necessary to provide our services. This may include booking platforms, cleaners, trades, accountants, insurers and software providers (for example channel managers and payment processors). We do not sell your personal information.

5. Storage and security

Information is stored on secure cloud infrastructure. We take reasonable steps to protect it from misuse, loss, unauthorised access, modification and disclosure. Some of our service providers may store data outside Australia.

6. Your rights

Under the Australian Privacy Principles you can request access to the personal information we hold about you and ask us to correct it. You can also ask us to delete information that we are not required by law to keep.

7. Cookies

Our website uses essential cookies to operate, and may use analytics cookies to understand how the site is used. See our Cookie Policy for details.

8. Contact

For privacy questions or requests email info@luxemanagements.net or call 0420 102 471. If you are not satisfied with our response you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

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